Your Botanical Queries Answered

Live Plant Arrival

Seed Storage & Viability

Shipping & Dispatch

General Care Tips

Upon arrival, carefully unpack your live plants. Water immediately if soil feels dry and allow them to acclimate in indirect light for 24 hours before transplanting. Our 14-day live arrival guarantee covers issues reported within this period.

Store certified heritage seeds in a cool, dry, dark place to maintain high germination viability. Avoid extreme temperature fluctuations. Refer to individual seed packets for specific planting timelines and optimal conditions.

We utilize climate-controlled, safe-transit root packaging to protect your botanicals. Dispatch schedules are optimized for minimal transit time, ensuring healthy root system plants arrive ready for your garden.

Each plant includes specific care instructions. For general health, ensure proper light, watering, and well-draining soil. Avoid overwatering and sudden environmental changes to maintain botanical purity.

Still Have Questions?

Our horticultural team is ready to assist with any specific botanical queries or order support.